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Privacy Policy

Privacy Policy

Effective Date: 12/08/2023

Introduction

Cansonic ("we," "us," "our") is committed to protecting the privacy of our users. This Privacy Policy explains that we do not collect any personal information from users of our mobile application iQ Viewer or UD Dash Cam Manager (the "App") and the services provided through the App, except for the specific case described below.

Information We Do Not Collect

We do not collect any personal information from users of the App, including but not limited to:

Contact information, such as your name and email address. Usage information, such as your IP address, device information, and other information about how you use the App. User-generated content, such as photos, videos, and other content that you upload or share through the App.

Information We Collect

Information We Collect and Process We may collect non-personal information, such as approximate location, usage data, and crash reports, by utilizing Google's Firebase Analytics/Firebase Crashlytics. This is done in order to fix bugs, enhance our app's performance, and deliver a superior user experience. The information is gathered anonymously and does not identify individual users. It will be retained on Google's Firebase servers for a period of 14 months and will not be shared with any other parties.

The App also requires your permission to access your device's location in the background to collect location data to enable recognizing your dash cam's SSID and establish a connection with the dash cam for normal use even when the app is closed or not in use. To determine the model of the connected dash cam, iQ Viewer needs to identify the SSID of the device, which requires access to the device's location. We will not collect or share any of your location information. 

Data Security

We take reasonable measures to protect the App and its content from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

The App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information from a child under the age of 13, please contact us so that we may delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the App and indicate the date it was last updated. Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at service_usa@cansonic.com.

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