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 6264608807

 service_usa@cansonic.com

UltraDash S2 Firmware Update

Firmware release        Date:  Apr 07, 2020

Description: 

Improvement (Ver 9.0) Apr 07, 2020
1. First time use start up screen error

Improvement (Ver 8.9) Jan 06, 2020
1. Button sound
2. Device internal temperature indicator
3. First time use start up screen

Bugs fixed (Ver 7.5) May 6, 2019
1. Protect file button doesn't work. (Fixed)
2. The icons disappear during recording. (Fixed)
3. Due to differences of memory card read and write speeds, we optimize memory card compatibility. (Optimized) 
4. Support Samsung 128GB U3 EVO Select Card. (Optimized) 
5. Add the notification of card speed.

⚠️  WE HIGHLY RECOMMEND TO USE A BRANDED U3 microSD CARD TO AVOID MEMORY CARD ERROR.
Applicable Type:  UltraDash S2
Firmware Version:  S2_9.0_BZZDZG_A
Instruction: Update Instruction

★ FREE UPDATE SERVICE

For customer that would like to send the device back to us for update, just simply contact our customer service team for a return shipping label for free:

service_usa@cansonic.com
Tel: 626-460-8807 (9am - 3pm PST) 

Please feel free to contact us directly if you need any additional help. Providing a great customer experience is very important to us. We remain committed to doing anything we can to help, so please feel free to contact us as soon as possible so we can discuss this further.

 

Firmware Update Instruction

1) Make sure your SD card is formatted and copy the S2FW.BRN into the root directory of the SD card. Notice: Make sure the file name is S2FW.BRN If you see S2FW(1) .BRN or so on, please rename the file name to S2FW.BRN

S2 firmware update

2) Insert the SD card into the dashcam.

3) Connect the UltraDash S2 to your PC or Mac with the USB cable, and make sure the dashcam is charging.

USB cable connect to laptop / pc / mac

4) When turning on the dashcam, there will be a popup message as picture below.
DO NOT TURN OFF OR PRESS ANY BUTTON DURING THIS PERIOD, IT MAY CAUSE THE UPDATE FAILURE.

S2 firmware update

5) It may take a while for updating. Once it finishes the update, the UltraDash S2 will turn off the device automatically.

After updating, remove SD card from device, delete the S2FW.BRN file from the SD card on your PC/Mac.
Note: Some firmware versions may delete the S2FW.BRN file automatically, please make sure the .BRN file is removed. If .BRN file not removed, it will re-update the firmware again when turning on the device.
6) Turn on the dash cam and reset the first time settings. Press MENU button twice to entry Setup Menu and select the "System Info" and select "Firmware Version." If the Version is S2_9.0_BZZDZG_A, then it is successfully updated.

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