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UltraDash Z3+ Standard Firmware Update

Firmware release        Date:  MAY 11 2023

Description: 

Improvement

.Fixed the issue with file protection logic, when pressing the file protection button at any time would protect the previous, current, and next files.
.Fixed the issue with display invert the rear camera up and down would cause the right camera to incorrectly flip.
.Fixed and optimized the problem of sudden slow card speed and possible recording stop or sudden shutdown on high capacity cards. As larger cards are more prone to occur speed drops, and with current video reaching up to multiple 2K or 4K recording, the resource usage is much more than the previous 1080P model. Therefore, we recommend using high-endurance memory cards such as SanDisk Max Endurance, and Samsung Pro Endurance memory cards for 128GB and 256GB cards. Using low-speed memory cards may cause recording stop.
.We have decided to remove the option Video Length three or five minutes from the menu. The large file size of three or five-minute videos can potentially consume excessive resources and sudden current, potentially causing abnormal operation, so we decided to remove this options. The Video length will default to one minute per file. We apologize for any inconvenience caused. We will continue to optimize the system, and if there comes a time when we can reintroduce this feature, we will make an announcement.

After updating to this version, we recommend that you format the memory card before starting to record again. Please back up any important files before formatting.

 

Applicable Type:  UltraDash Z3+ Standard Ver.
Firmware Version:  Z3+_2.5_BCZEAA_C
Instruction: Update Instruction

★ FREE UPDATE SERVICE

For customer that would like to send the device back to us for update, just simply contact our customer service team for a return shipping label for free:

service_usa@cansonic.com
Tel: 626-460-8807 (9am - 3pm PST) 

Please feel free to contact us directly if you need any additional help. Providing a great customer experience is very important to us. We remain committed to doing anything we can to help, so please feel free to contact us as soon as possible so we can discuss this further.

 

NOTICE: As larger cards are more prone to occur speed drops, and with current video reaching up to multiple 2K or 4K recording, the resource usage is much more than the previous 1080P model. Therefore, we recommend using high-endurance memory cards such as SanDisk Max Endurance, and Samsung Pro Endurance memory cards for 128GB and 256GB cards. Using low-speed memory cards may cause recording stop.

we recommend using high-endurance memory cards such as SanDisk High Endurance, SanDisk Max Endurance, and Samsung Pro Endurance memory cards for 128GB and 256GB cards.

 

 

 


Firmware Update Instruction

1) Make sure your SD card is formatted and copy the Z3SFW.BIN into the root directory of the SD card. Notice: Make sure the file name is Z3SFW.BIN If you see Z3SFW(1) .BIN or so on, please rename the file name to Z3SFW.BIN

1-format-sd-card2-format-sd-card3-firmaware-sd-card

2) Insert the SD card into the dashcam.

4-insert-sd-card-device

3) Connect the UltraDash Z3+ to your PC or Mac with the USB cable, and make sure the dashcam is charging.

5-connect-device-to-laptop

4) When turning on the dashcam, select the DashCam and there will be a popup message as picture below.
DO NOT TURN OFF OR PRESS ANY BUTTON DURING THIS PERIOD, IT MAY CAUSE THE UPDATE FAILURE.

6-select-usb-storage7-update-firmware

5) It may take a while for updating. Once it finishes the update, the UltraDash Z3+ will turn off the device automatically.

8-updating-firmware
After updating, remove SD card from device, delete the Z3SFW.BIN file from the SD card on your PC/Mac.
Note: Some firmware versions may delete the Z3SFW.BIN file automatically, please make sure the .BIN file is removed. If .BIN file not removed, it will re-update the firmware again when turning on the device.

6) Turn on the dash cam and reset the first time settings. Press MENU button and entry Setup Menu and select the "System Info" and select "Firmware Version." If the Version is Z3+_2.5_BCZEAA_C, then it is successfully updated.
9-system-information10-system-information11-firmware-version-information
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